Refund & Cancellation Policy

Last updated: 22 June 2026

This policy applies to subscription payments made by teachers to TuitionPilot. It does not apply to tuition fees that parents pay directly to teachers, which are handled solely between the parent and the teacher.

Cancellation

• TuitionPilot is a monthly subscription, billed in advance.
• You can cancel at any time by choosing not to renew, or by contacting us. Cancellation stops future charges.
• When you cancel, your subscription remains active until the end of the period you have already paid for.

Refunds

• As the Service is a digital product activated immediately upon payment, subscription fees for the current period are non-refundable.
• If you were charged in error (for example, a duplicate charge or a technical fault), please contact us within 7 days of the payment and we will review your request.
• Approved refunds are processed back to the original payment method within 5–7 business days.

How to request

Email support@tuitionpilot.in or message us on WhatsApp at +91 81360 10922 with your registered email and the payment details. We aim to respond within 2 business days.